Return and Exchange Policy

Return and Exchange Policy for Handmade & Custom Products

1. Unique Nature of Handmade Products & Pre-shipment Confirmation

   All of our products are handmade, and while we ensure that each item is crafted with care and attention to detail, slight variations are unavoidable. We guarantee that every piece is made by us, but due to the nature of handmade craftsmanship, no two items will be exactly identical to the main product images. These differences are part of the uniqueness and charm of handmade items.

   Once the product is completed, we will send you real-time photos for confirmation. Upon your approval, we will proceed with the shipment.

2. Non-refundable & Non-exchangeable Items

   Please note that once shipped, all customized and personalized products are non-refundable and non-exchangeable. Due to the nature of these items, we cannot accept returns or exchanges unless the product arrives damaged or defective. We appreciate your understanding regarding these exceptions.

If you have any questions or concerns, feel free to contact our customer service team before placing your order. We are happy to assist with any inquiries you may have about our handmade and custom products.